Experienced operations professional skilled in transportation systems, safety compliance, and team leadership. Proven track record in optimizing operations, emergency response coordination, and personnel management. Committed to employee engagement, conflict resolution, and professional development. Strong in implementing operational improvements and driving efficiency. Effective communicator and collaborator with stakeholders. Ensures reliable and high-quality service delivery.
Performance Management
Develop and implement performance management plans for all staff in the Operations Management Department.
Set performance goals and expectations for individual staff members.
Conduct regular performance reviews with staff members to provide feedback and coaching.
Identify and develop training and development opportunities for staff members to enhance their skills and knowledge.
Attendance Management
Develop and implement attendance policies and procedures for the Operations Management Department.
Track and monitor attendance records for all staff members.
Investigate and address attendance issues with staff members.
Work with HR to ensure compliance with attendance policies and procedures.
Annual Budgeting
Develop and submit annual budgets for the Operations Management Department.
Monitor and control departmental expenses.
Prepare budget variances reports.
Identify and implement cost-saving measures.
Technical Procurement
Identify and procure technical equipment and supplies for the Operations Management Department.
Develop and implement procurement policies and procedures.
Negotiate and manage contracts with vendors.
Ensure compliance with all procurement regulations and procedures.
Liaison with HR, Admin, Finance and other support departments
Work closely with HR, Admin, Finance and other support departments to ensure the smooth operation of the Operations Management Department.
Coordinate activities with other departments to achieve common goals.
Resolve issues and problems that arise between departments.
Represent the Operations Management Department in meetings and other forums.
HR planning for whole department
Develop and implement HR plans for the Operations Management Department.
Identify and address staffing needs.
Develop and implement training and development programs.
Manage the department\'s payroll and benefits.
Internal Audits of 3 sub departments
Conduct regular internal audits of the three sub-departments within the Operations Management Department.
Identify and assess risks to the department\'s operations.
Develop and implement recommendations to improve the department\'s operations.
Report audit findings to the Operations Manager.
Central Record Management
Manage the department\'s central records system.
Ensure that all records are accurate, complete and up-to-date.
Develop and implement records management policies and procedures.
Train staff on the department\'s records management system.
1. Power management using the 132kV grids, 33kV feeders and 750VDC feeders2. Maintaining reliable 33kV power network of the whole rail system using PSCADA3. Organization of power outage for planned and emergency repairs.4. Organization of grounding operations where and when required.4. Operations of BMS (BAS) of the whole project.5. Operations of FAS of the whole project.6. Maintaining the log of each critical events.7. Involved in maintenance plan approvals.
1. Management of Daily Operations.
2. New Product Development
3. Vendor Management.
4. End to End Projects & Product Customization
5. B2B & B2C Contracts & Coordination.
6. Management of AMCs
7. Technical Recruitment & Training.
8. SOPs Development
Installation, Operation,Control, Monitoring, Testing, Maintenance, Troubleshooting of Electrical equipment. Malfunctioning and Communication errors rectification for Lahore Feeder Route (LFR) Buses.
System protection and grid understanding